 Nerine Shatner Friendly House
This non profit organization is one of the nation's first residential
homes for women recovering from alcohol and substance abuse.
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Here>>>
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Hollywood
Charity
Horse Show
For the past eleven years, William Shatner has spearheaded the HCHS
which features some of the best western reining riders in the country
while simultaneously raising money for charity.
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William
Shatner also
Supports:
 March
of
Dimes Canada
 The Jewish
National Fund
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Post subject: iCaught on ABC
 Posted: Sep 05, 2007 - 04:42 AM
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Member
Joined: Oct 24, 2002
Posts: 3528
Location: New Jersey USA
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Did anyone else see this show tonight on ABC? It's given me a good idea for something I'm going through.
I bought a set of living room furniture from Macy's almost two years ago. It's leather, really good looking, soft leather, and I was told by the salesperson that by buying the extended warranty that everything would be covered for 5 years, whether it was the kids or the dogs or forces of nature caused a problem with the furniture, it would be replaced, no questions asked.
Well, about 6 months after it was delivered, the club chair started to discolor on one arm, and then I noticed cracks in the leather cushions on the couch. The recliner however, looks exactly the way it did the day it was delivered. The couch and the club chair have increasingly become worse, and within a year or two I'll have to replace both pieces. So I called the number on the warranty contract, and without even coming out to look at the furniture, I was told that the warranty didn't cover manufacturers defects, and that's what I was dealing with. Funny, the sales guy didn't bother to mention that when he was selling me this $5,000.00 set, nor did he mention that by taking out the pricey, extended warranty, I wasn't completely covered, as he expressed that I would be, over and over in his sales pitch.
So tonight I saw a way to remedy all this. Apparently people are getting fed up with the bull and doing something about these retailers that sell faulty merchandise. They are going on YouTube, posting their grievances via video, and connecting the video's to Consumerist.com. I'm really considering doing this, since I don't see any other way to get Macy's to take responsibilty for selling me very expensive, faulty furniture.
So what do you think? I really felt great after seeing this show, like I finally had a way to make Macy's take notice. This situation has really been pissing me off, since it took time to save up for the furniture, and I thought I would have this set for a very long time.
So do you have a consumer nightmare? Could this be the right way to handle situations like this, when the retailer won't even hear you, and you have nowhere else to turn except the legal system, which could end up costing you more than the product? What do you think? |
_________________
Speaking as an enourmously unlikable person, I find it difficult to maintain grudges against all those that want to kill me, don't you? - Alan Shore
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Post subject:
Posted: Sep 05, 2007 - 05:18 AM
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Member
Joined: Oct 24, 2002
Posts: 8167
Location: CA
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I would DO IT !!!!
$5k is NOT a discount price...I could have hooked you up with Overstock.com and Ebates for 1/2 that or less !!! |
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Cuzsis |
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Post subject:
Posted: Sep 05, 2007 - 09:05 AM
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Member
Joined: Oct 24, 2002
Posts: 4212
Location: Outer Space ;)
Status: Offline
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Ditto!
Remember, the squeaky wheel gets the grease!  |
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Post subject:
Posted: Sep 05, 2007 - 11:54 PM
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Member
Joined: Oct 24, 2002
Posts: 5681
Location: Corn country in Illinois
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The sqaueaky wheel got my grease on my TV service that I had called them about. Due to a mistake that I had no control over I was being charged for downloads of PPV (3 of them!) on my TV I didn't order. To make a LONG story short I kept complaining via emails and phone calls and I finally had the charges wiped off my bill plus they told me how to block the services that I wish they had 3 months earlier. Would of saved me some money and grief and they better read their policies again .
If I was you CaptJTK I'd let every YouTuber know what had happened to your stuff!
DianaG |
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LT. Star Fleet Ship's Chaplain/Councelor, USSBlackhawk
"Jesus said to her I am the Resurrection and the Life ..." John 11:25
"O Death where is thy sting?.... the Victory is thru Jesus Christ." I Cor. 15:54-56
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